Engineering
Connect network and asset data to grid analysis, capital planning, model updates, and engineering work packages. Give engineers the context behind the proposed work.
Explore engineering →The Senpilot platform
AI built around the work of a utility.
Senpilot brings utility data, AI, and operational workflows together. Engineering, regulatory, and customer service teams work from connected information while keeping responsibility for the decisions that matter.
Three teams. A connected foundation.
Pilot is the AI agent used across Senpilot's utility workflows. Senna is the voice experience introduced on our customer service page. Each works within the broader Senpilot platform, with the context relevant to the task.
Regulatory
Research precedent, assemble filing evidence, and prepare responses to information requests. Follow the source material from the question through to a draft for review.
Explore regulatory →Customer service
Support utility customers through voice, chat, and agent assistance. Connect the conversation to customer records and the workflows needed to resolve the request.
Explore customer service →Start with your systems and your data.
A useful workflow needs the right records, current source material, and clear access boundaries. Plan which network, asset, document, and customer systems it needs before widening its scope.
Senpilot's platform connects information across teams so work can move from a question to a proposed action. Identify the systems of record, permitted actions, and review steps for each deployment.
For regulatory work, the Pilot MCP connector documentation explains access from compatible clients, available tools, and the source evidence returned with answers.
Choose the deployment that fits.
Senpilot supports cloud, on-premises, and air-gapped deployment options. The appropriate configuration depends on your information, connectivity, and operating requirements.
Review the full data flow with your team: source access, model execution, storage, logging, support access, and updates. Deployment location is one part of that discussion.
Read our utility AI deployment guide for the tradeoffs, or visit the Senpilot Trust Center for security information.
Working out where to begin? Our AI strategy and consulting team can help you assess workflows and plan a practical first project.
Start with one job.
See what changes.
A repeated engineering work package. A regulatory response workflow. A customer call. Pick a real piece of work and see how Senpilot moves it forward.
Want to get a feel for it first?Explore the live sandbox