Privacy Policy

1. Introduction

Welcome to Senpilot Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you provide us with your name, email address, or phone number, we collect and store this information.
• Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and browsing behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Marketing and Sales: To send you promotional materials, updates, and information about our products and services.
• Analytics: To understand how our website is used and to improve our services. This may involve the use of cookies, pixels, and other tracking technologies.

4. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us understand your preferences and improve your experience. You can manage your cookie preferences through your browser settings.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Marketing Cookies: Used to track visitors across websites for marketing purposes

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@senpilot.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know if we sell or disclose your personal information
• Right to opt-out of the sale of personal information
• Right to request deletion of your personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information. To exercise your CCPA rights, contact us at hello@senpilot.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

12. No Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

13. SMS Terms and Conditions

For any area where SMS fields are optional, upon messaging opt-in, the end user agrees to receive messages from Senpilot regarding our products and services. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team using the information below.

14. Third-Party Services

Our website uses third-party services for analytics and functionality. These services may collect information about your use of our website:

• Google Analytics: For website analytics and performance tracking
• Instantly: For email marketing and outreach automation

These third parties have their own privacy policies governing their use of your information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our services after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: